Pinnacle AI Reviews & Customer Testimonials

Real stories from entrepreneurs, small and medium businesses growing with Pinnacle AI.

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Emily Adams avatar
Emily Adams
Rated 5 out of 5
Pinnacle AI is an incredible company! The customer service is amazing and the product is great. 10/10 recommend their services. The whole entire team is amazing!
Michael Fieger avatar
Michael Fieger
Rated 5 out of 5
I recently had the pleasure of meeting and networking with Charles Higgins from Pinnacle Ai. His CRM Software Company provides a comprehensive suite of solutions that have greatly streamlined my business operations. Their customer service was excellent, responding to my queries quickly and efficiently. The software is user-friendly and easy to install; I was up and running in no time. The features are comprehensive yet intuitive, allowing for rapid deployment across many organizations.
Rated 5 out of 5
John Gram
Video transcript: When my organization was overwhelmed with leads, Pinnacle AI streamlined our process. It automated our follow ups, ensuring no leads slipped through the cracks. If I could describe in three words, it would be efficient, intuitive, and revolutionary. It's unique with its ability to integrate seamlessly with our existing tools, enhancing our workflow without disruption.
Sandy Parker avatar
Sandy Parker
Rated 5 out of 5
I thought this was going to be so complicated I could not survive the tech. But with AI Studio, I love what I'm making!

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Lia Biscardi avatar
Lia Biscardi
Product Photographer | Visual Storyteller
Rated 5 out of 5
Charles is just an all-around great person. In terms of business, he is not just a great customer service person; but he knows his clients and helps you build a successful business.
Ralph Danna avatar
Ralph Danna
Rated 5 out of 5
I highly recommend Charles for his exceptional technical expertise and commitment to customer satisfaction. His profound knowledge in optimizing business through technology is invaluable. Charles is responsive, professional, and has developed an outstanding CRM solution that addresses all customer and prospect needs effectively. His work ethic and dedication make him a remarkable asset. Best regards, Ralph Danna
Kurt Roskopf avatar
Kurt Roskopf
Rated 5 out of 5
It is amazing what Pinnacle provides. Our team is using the AI with great success. We benefit greatly from the social media features. I consider Charlie a great friend that I met through his business. He has shown me great concern for my nonprofit endeavors. Charlie freely provides me advise and ideas. His focus on things that work and being productive is so remarkable. We find Charlie to be personable, sincere, and effective. We were introduced through the Happy Neighborhood Project. At HNP, we value his support as a Verified Happy Business.
Nicholas (Nick) Davis avatar
Nicholas (Nick) Davis
Health Insurance Advisor
Rated 5 out of 5
Charles Higgins is amazing! Not only does he offer MINDBLOWING solutions for things I didn't even know I needed, but he's incredibly personable and his software can save me TONS of hours!!
Rated 5 out of 5
Tim Salmonson
Video transcript: Foreignnacle has been an amazing asset for our business. It has so many features. It's got text messaging, email campaigns, landing pages, website of course helps you with all your CRM customer relation management software so it is very robust and there are constantly new features being rolled out. That's one of the things I love about Charles and his team is that they're constantly improving and are always accessible and available 24. 7 so but that's one thing I love about the Pinnacle system. Pinnacle is for me a vital business tool. One of the many things that makes Pinnacle unique is that they have seems like limitless storage and all the other CRMs that I looked into seem to always charge on the number of clients that you're uploading the amount of data that you're using and one of the things that I love about Pinnacle is that they don't charge based on how often or how much you're using the software or the service so I love that about them.
Angelique Stidhum avatar
Angelique Stidhum
Rated 5 out of 5
In just a few days, Charles has shown a kind of care and attention to detail I didn’t know still existed. My mind is completely BLOWN. 🤯 His marketing platform, Pinnacle, should have a Netflix series so us professional marketers can swoon over the functions & features with snacks, rewind and whisper back words like “ringless voicemails”… “integrated socials” “the first TRUE CRM” … and “fully automated funnels”. No Zapier, it’s all there, it’s a unicorn, it’s magical and it’s the best kept secret in true marketing automation. He knows his stuff, and any professional marketer should run, not walk to jump on a call to see it. I’m so grateful for the time he took in helping me soar. He disassembled a multitude of obstacles in a single phone call and armed us with tools we’ve needed to take us to the next level. His solutions made my current system look like I made it with crayons, construction paper and glued pasta. He’s a professional problem solver, a true marketing athlete and I’ve just elected myself as his cheerleader. 📣🎉
Angelique Stidhum avatar
Angelique Stidhum
Rated 5 out of 5
This has been, hands down, the BEST experience I've had with a CRM and marketing machine. This is TRULY ALL-IN-ONE and the level of SUPPORT is unmatched. I was a hard core Kartra user AND affiliate (in combination with many other tools) before finding Pinnacle, now I will never look for another solution. It's all in one place and there are uses for this I never even considered. If you want to truly and fully automate & optimize your business, you found it.. and you get all the bells and whistles. If you're tired of being penalized by rising costs as your business grows... THIS IS IT! Anyone can use this and it's always reliable & at a flat fee.... means it's always affordable. LOVE THAT. It was a no brainer when I signed up a year ago. Now it's non negotiable!
Beverly Daros avatar
Beverly Daros
Rated 5 out of 5
The process to switch my CRM was seamless. Great customer support and resources.
Rated 5 out of 5
Robin C. Stern
Video transcript: Since coming to Pinnacle, I have been able to overcome every question. Their support is top notch, best on any other agency I've worked with. And I'm really excited now to take my business to the next level, having access to the support and the help I need to create the workflows and the landing pages and, and just seamlessly integrate that into my business. Really excited about Pinnacle. So this question, how do I describe Pinnacle in three words? Kind of relates back to when you're listening to an ad for a truck or a car on TV and they use three words to describe their towing capacity or their output. Horsepower. Best in class. That's all I can say. I know I keep saying it, but I have to, you know, continue to just scream the accolades of the support for Pinnacle. Not just being people that know what they're doing, but people that really care about you being able to accomplish what it is you're setting out to accomplish. I'm an expert in my field and I try and remove all of the fear, concern and anxiety for my customers when they're working with Google, because that's my niche. But when it comes to the CRM, I can technically navigate it. But having somebody that knows all the tricks and can teach those to me and help me to master the whole platform is the number one thing that I think is unique about pinning.

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Kathleen Rhodes avatar
Kathleen Rhodes
Rated 5 out of 5
If you are looking to get your business more organized, I highly recommend Charles Higgins and Pinnacle Ai.
Alison Kero avatar
Alison Kero
Rated 5 out of 5
Charles has created a great product. Everything you need to manage your business is all right in one place to help you get and stay organized. That means using less time and energy working on your job and more time getting to enjoy the fruits of your labors.
Denise Morrison avatar
Denise Morrison
Rated 5 out of 5
Jerome at Pinnacle Ai was super helpful, understanding and patient as he led me through the onboarding process and use of this incredible CRM.
Michael Fritzius avatar
Michael Fritzius
Rated 5 out of 5
love the online support, I've been able to get unstuck quickly.
Tanner Hawk avatar
Tanner Hawk
Rated 5 out of 5
Pinnacle AI has been a great addition to our business and helped us get rid of multiple other software that we were using due to all of the capabilities that are built right in! The support team is also great at responding and resolving issues quickly.
Marc Mathys avatar
Marc Mathys
Rated 5 out of 5
Amazing Service and Amazing people
DEBY Dubb MILLER avatar
DEBY Dubb MILLER
LegalShield Independent Associate
Rated 5 out of 5
Being skilled in business marketing and AI programming, Charles is a master and can help you take your business to the next level and beyond. He is great at what he does. You can rest assured he will make great things happen for you
Rated 5 out of 5
Brandon Drake
Video transcript: Foreign. So I was actually working with my landing page and getting everything set up for people to subscribe or purchase my membership. And then if, in case people weren't happy with my service, they could cancel the membership. So I was trying to figure out that process and how to go about doing that. And Charles and his team are very helpful. They really explain things and support you and explain it in a way that everybody could understand. Charles took the time to actually go on to zoom with me and show me how to go about doing it and directing me, and it was a great experience. And one of the reasons why I'm transitioning from CRM into Pinnacle is because of the customer support. They really take the time to get to know you and understand your problem and then come up with something that's tailored for you, but at the same time, same time, explain it to you so that you could go off on your own and be independent and be able to streamline your operations and your business. So I definitely recommend Pinnacle purely because of the really good customer support and also to all the different bells and whistles that they have to offer within the software. So I appreciate their help and keep up the good work, and thank you. Thank you again.
Matt DuBois avatar
Matt DuBois
Rated 5 out of 5
I can't say enough good things about Charles and his Pinnacle AI platform. Charles is just awesome human and is always looking to provide value to those he meets. His SAAS product Pinnacle AI has a lot of cool features and solutions. The one I've started with is the social media posting solutions and it is fantastic. It's super easy to use, well designed and allows you to do a lot to save time with your social media posting. It's really affordable too! I recommend having a call with Charles and see if Pinnacle is a good fit.

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Rene Lofland avatar
Rene Lofland
Rated 5 out of 5
It's not a smart move to pay more for random apps rthat don't integrate. Just come here and have everything you need in one place!
CATHY WEAVER avatar
CATHY WEAVER
Rated 5 out of 5
If social media is not your strength … yet … and if marketing and artificial intelligence are not at the top of your skillset … yet … then it’s time to enlist the talents of Charles Higgins. Have you reached the pinnacle of your career yet? Charles may be the person to walk with you to get that Success journey where you have always wanted it to be !!! Connect with Charles and Pinnacle AI and find out what your strategic plan could look like !!! Do not delay … reach out today !!!
Lee Rosenblum avatar
Lee Rosenblum
Rated 5 out of 5
Charles Higgins at Pinnacle Ai is extremely knowledgeable and experienced in sales, advertising, and marketing. He has worked in these fields for over 20 years and is passionate about sharing his knowledge and experience with other professionals and businesses. His goal is to help others benefit from his expertise so that they may grow and succeed in their own careers. Charles is always friendly and willing to help, and I would highly recommend him to anyone looking for guidance in these areas.
Morry Zelcovitch avatar
Morry Zelcovitch
Rated 5 out of 5
My experience with Charles over the time that I have known him at his company has been excellent, professional and efficient. Between his texting technology, his ability to create and maintain marketing solutions which can include landing pages forms and lead capture not to mention professional website creation that is simplified and can be applied to almost any business, his work is second to none. He takes the headaches away with seamless automation and complete systems to do the important work that you need to do but often don't want to do yourself I highly recommend pinnacle/Charles for anyone looking to get to the next level and Beyond.
Rated 5 out of 5
Kelly Lohner
Video transcript: Foreign My name is Kelly and I have had the pleasure of working with Pinnacle AI for a while now. I think one of my favorite things to say about them is they constantly go above and beyond to make sure that their clients are not only happy but also succeeding with their products. Obviously, it's also extremely important that a company that you are working with is very, very knowledgeable, not just with the spec specific product that they work with, but also just knowledgeable in the industry of business. To me, it's really important to be able to work with a company who really excels in strategy. So with a company like this, we're able to learn so much from them to help us not only excel in using the product that is offered by Pinnacle AI, but also being able to grow our businesses outside of using the product by learning some strategy from them. I think it's always important to be involved with a company who has an incredible community and that is just what Pinnacle AI has. What more can you say about having various methods of support to be able to help you excel with learning and utilizing a new product?
Amy B Fagan avatar
Amy B Fagan
Rated 5 out of 5
Charles is so generous with his time, and so super knowledgeable of ALL things tech related, and Pinnacle AI is truly magical. Highly recommend Charles!
Nathan Stadler avatar
Nathan Stadler
Great service, he definitely know how to make your business run smoother
Rated 5 out of 5
Chris Lipper
Video transcript: Foreign everybody. Chris Slipper on the bus small business owner coaching and by networking, I've grown my business nicely. But by networking, I've gotten a little scattered and kind of all over the place and things were slipping through the cracks a bit and I needed a CRM. The most knowledgeable person I know with CRM is Charles. Charles Higgins from Pinnacle AI. He is a wealth of information and he keeps adding services and products. And my CRM has changed my life in terms of follow up and just things not slipping through the cracks. I'm still not perfect, but I'm a lot better than I was. And Charles can't thank you enough for the things you do for small business owners. Her Slipper on the bus Small business owner coaching Three words about Pinnacle over the top service.
Brittany Ouellette avatar
Brittany Ouellette
Rated 5 out of 5
Charles is kind-hearted, intelligent, and an expert at what he does. I am a firm believer in supporting companies that are built on morale, and Charles is such a down to earth guy that you can rely on when looking for a solid CRM system.

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Andrew Honigsfeld avatar
Andrew Honigsfeld
Great customer support makes working with you easy
Kimberly Gawne avatar
Kimberly Gawne
Rated 5 out of 5
I LOVE Pinnacle AI! Both the social platform and the CRM - they're amazing tools and have helped tremendously in my business. Charles is punctual, professional, and a pleasure to work with on all accounts. He also knows all the ins and outs of the software itself, and has a thorough understanding of the inner workings of it all. Thank you Charles! Business is SO much easier!
Yabiè D. avatar
Yabiè D.
capterra
Rated 4 out of 5
When I tried this software in my affiliate marketing tools search i can say it is a good lead capture software and good management too after the capture.
Michael Fritzius avatar
Michael Fritzius
Rated 5 out of 5
It's great being able to have all my sales and marketing efforts in one place. Over the years I've used all different kinds of systems, built my own, pieced together systems by hand, but when using Pinnacle.ai I found that everything's there. I used to be afraid to use an all-in-one solution, but now that I'm where I am in business, it's not nearly as scary. I know it's a huge benefit and I'm learning more every day.
Edward Fox avatar
Edward Fox
Rated 5 out of 5
Without a doubt one of the most complete services out there I see businesses every day that need what Charles offers. Pinnacle AI puts it all together for the business owner at a price they can afford. I highly recommend Charles and his team at Pinnacle Ai. 
Renee Reisch avatar
Renee Reisch
Your Inner Voice Coach
Rated 5 out of 5
Charles is incredible! I had the privilege of working with him and had an amazing experience. If you are tired of trying to figure out how to put yourself out there and connect with the right people, let Charles do his magic and help you through his AI platform.
Renee Reisch avatar
Renee Reisch
facebook
Rated 5 out of 5
I highly recommend Pinnacle Ai and Charles Higgins! If you are ready to take your business to the next level, look no further. Pinnacle Ai is the place to go and Charles is the man to take you there! I had the privilege of working with him and would HIGHLY recommend you do the same. Thank you Charles Higgins, for your continued support! Much gratitude and appreciation!
Rated 5 out of 5
Patty Dominguez
Video transcript: Foreign Patti Dominguez from Mighty Real Media. And the question is, can I describe a time Pinnacle AI. Pinnacle AI Charles Higgins @ the helm has been a wealth of knowledge. He's truly a professional, and I appreciate that greatly. So I know that when I'm asking something that I don't know as it relates to setting up my small business, he knows exactly what the options are. Has, has thought it through in a very professional manner. And his, his suggestions nail it every time. He's just that good, easy, smart, innovative and super friendly. I would say real human touch people who care. Imagine that. In this day and age, that's what stands out. And Pinnacle AI absolutely delivers.
Jay Turner avatar
Jay Turner
Rated 5 out of 5
Pinnacle AI and Charles Higgins are leaders in the Nashville area in marketing technology. His CRM is an amazing tool that helps small businesses thrive in the current hyper competitive market.

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Tina Blease avatar
Tina Blease
Rated 5 out of 5
Simple explanation! I even understood what he was saying. Huge for a non-techo gal like me!
Jeffrey Clark avatar
Jeffrey Clark
Rated 5 out of 5
Charles provided great customer service and went above an beyond.
Stephanie Klepps-Diaz avatar
Stephanie Klepps-Diaz
Rated 5 out of 5
Amazing platform. Resolves practically all of your businesses needs.
Morgyn Danae avatar
Morgyn Danae
Rated 5 out of 5
I am very happy with Pinnacle Ai and have already recommended you to my colleagues and friends. I believe that a couple of them are looking into signing up!
Clark Keller avatar
Clark Keller
Rated 5 out of 5
Charles is very knowledgeable and very willing to share. I would recommend him and Pinnacle AI to anybody that is in need of a robust CRM.
Marc Mathys avatar
Marc Mathys
facebook
Rated 5 out of 5
great knowledge about Digital Marketing and your CRM
Kai Deering avatar
Kai Deering
Rated 5 out of 5
Charles Higgins of Pinnacle AI is a genius! Blown away by his social media scheduler tool! It has everything I wanted and way more! He's patient and a great trainer who goes above and beyond! I appreciate him sooooo much! Highly recommend!!!!!!!
Nick Davis avatar
Nick Davis
facebook
Rated 5 out of 5
Charles Higgins is amazing! Not only does he offer MINDBLOWING solutions for things I didn't even know I needed, but he's incredibly personable and his software can save me TONS of hours!!
Rated 5 out of 5
Bryan Garcia
Video transcript: My favorite thing about working with Pinnacle AI is just the knowledge that Charles has of the industry and the challenges I face and how helpful he is and willing to jump in and give me the information I need. I have found what they're doing to be pretty unique at Pinnacle AI because they are simply making it affordable, a great way to get started, using their system to help me expand my agency, using their team without any huge commitments or any major contracts to get started and it allowed me to just start making some moves to help me grow my agency much faster than trying to make an initial jump or an investment larger than I expected to in the beginning. I would recommend that if you are starting your agency the help is going to be great. If you are trying to expand your agency and you're doing it by yourself or with a small crew and you need some more help in different areas that you're not specialized in, I would definitely recommend you reach out to Pinnacle AI.

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Steven Harris avatar
Steven Harris
Rated 5 out of 5
I moved my business operation from another comprehensive CRM & website platform to Pinnacle AI. Pinnacle AI offers much more automation and built in SEO features. Plus, the social media planner built into Pinnacle AI is top notch. I'm very happy that I made the move to Pinnacle AI.
Brandon Drake avatar
Brandon Drake
Rated 5 out of 5
I enjoy the customer service and it's the best part of why I love using Pinnacle and why I recommend it to others. Keep up the great customer service
Jeff Sera avatar
Jeff Sera
Rated 5 out of 5
Pinnacle has changed the way I do business. It's jam packed with features and functionality. The customer support within the platform is also insane. Every feature request I've thought of or asked for has already been on the books and scheduled for release in the immediate future. Definitely the best crm+more I've come across!!
Matt DuBois avatar
Matt DuBois
Rated 5 out of 5
I can't say enough great things about Pinnacle Ai and Charles, the owner. As a business networking organizer, Pinnacle Ai has made my work so much easier. I love the platform's features, including creating landing pages, automating tasks, and organizing my connections. It's excellent for targeted email campaigns and follow-up sequences, allowing me to stay in touch with my contacts. But what really sets Pinnacle Ai apart is Charles' exceptional customer service. He's always available to answer my questions and goes above and beyond to help me get the most out of the platform. I can't thank him enough for taking the time to get on a video call and walk me through the setup process or troubleshoot any issues that arise. His dedication to his clients is unmatched, and I know that I can always rely on him for assistance. Overall, I highly recommend Pinnacle Ai and Charles to anyone looking for a comprehensive CRM platform with exceptional customer service. The platform's features have made my work as a business networking organizer so much easier, and Charles' expertise and willingness to help have made the experience even better. If you're in the market for a user-friendly CRM platform backed by top-notch customer service, Pinnacle Ai and Charles are the way to go.
Rita Desnoyers avatar
Rita Desnoyers
Rated 5 out of 5
Pinnacle AI has been so helpful to me. Someone is always available with answering questions. It’s definitely a sophisticated platform for the serious business person.
Rated 5 out of 5
Jonah Cockshaw
Founder
Video transcript: Okay, so my name is Jonah and this is my video testimonial for the Pinnacl VA team. We have been working with the Pinnacl team for about four or five months now across a variety of different projects and a variety of different tasks. And the experience has really been very positive from day one through to now. And we work with the Pinnacl team literally on a daily basis. We're constantly giving them more stuff to do with new things to work on, and they are always very quick. They deliver to a high quality. They follow, I don't want to say instructions, but they, they, they, they take into account the details of the tasks and the requests and the things that we're asking for help with. They take into account the details of what it is that we're looking for, and they are able to follow through and deliver and get it done. And the thing that I've really been most impressed by alongside the overall quality and attention to detail, is, is actually the speed. There's been instances where I've asked them to create a design for a new funnel for our business, and they've turned it around to an exceptionally high standard, literally in like a couple of days or something. And it's just so much faster and so much quicker than I would have been able to build that myself. I'd have probably spent like multiple weeks building the exact same thing, and it would still have been probably worse by the end of it. And, yeah, it's been fantastic. It's been fantastic. You know, and for me personally, I actually have an internal team. I have my own team members. So it's. It's been an interesting dynamic where I've got myself my own internal team members and the Pinnacle team as well. And it's been brilliant for me and my internal team to be able to hand tasks off and hand them out to the Pinnacle team to pick up and tackle on our behalf, whether it's internal tasks and projects, things that maybe relate to client projects from time to time. And it's really just been a fantastic extension of the team we already have. And it's given each of my team members the opportunity and the ability to really increase their own capacity. If any of my team members are feeling kind of full, they've got a bit of a full plate, then we know that isn't a problem, because anything that is over and above what they actually have time for at the moment can still get done. It's not that it needs to wait and we need to kick the can down the road. We can give it to the Pinnacle team, and. And they can get it done as well, and it's fantastic. So it means we can keep moving quick. We can get stuff done well. Anything that isn't really within our skill set, we can hand out just straight away. We can just hand it straight over to the Pinnacle team, and that's been really super useful. So I'm looking forward to continuing to work with the Pinnacle team for a long time to come, as they are a fantastic extension of our team. And I think every one of my internal team have really enjoyed working with them just as much as I have, really. So thank you, Charles, and thank you to the Pinnacle team. Thank you, Jeka, and everyone else that's been working on all the tasks that we've been giving you. We're very grateful, and, yeah, looking forward to continuing to work with you.
Rated 5 out of 5
Jeff Sera
Video transcript: Foreign. The Pinnacle software is amazing in how robust it is, how much control it gives you over just about every aspect of your business. You can build mailing lists, you can integrate automation. You can set up a custom calendar with questionnaires that automatically input data into your CRM so you don't have to use a third party like Zapier or something to integrate those things. And not only is the software amazing and full of functions and things that I have yet to discover, but the staff is, is ridiculously knowledgeable and supportive. Charles Higgins, the owner and founder, took time at 1am his time to take a break from his call of duty just to support me with a question I had. You know, I just happened to ping him and he replied and he was like, hey, let's jump on a zoom and walk through this. And we spent at least an hour and a half walking through some of the things I had questions around where he was able to find, you know, various workarounds based on the software's functionality for the very specific needs that I had. And you know, again, I don't know of any other software that has that level of customer support where you know, they'll drop what they're doing, especially playing games at one in the morning just to, to make sure that you're able to use and utilize the software in a way that makes sense for you and your business and your brand. And not only that, this is before my initial onboarding calls with his team. And so I had two calls earlier this week with the team that again walked me through, step by step, various aspects to make sure everything I had was fully integrated with the platform. So all my social media is connected, all my calendars are connected, everything that I need. There were also aspects of, okay, I don't, I don't use that aspect, so we got to skip that. And you know, they just let me know if I ever need to circle back. Then I have their calendar links, I have ways to contact them to reach out for support. There's built in questions or the chat function where you can always ask for support that way as well. And so, you know, his team went above and beyond with providing information context as well as giving demonstrations and showing me live on a zoom, one on one how to use various features of Pinnacle AI. So if you're even questioning it, if you're even considering it, stop looking for anything else. It's, it's taken, it's replaced of a variety of tools that I've been using and it gives me so much more control and power because it's already integrated to itself. So again, I can't, I can't thank Charles and the team enough. Brandon Drake as well, has been a huge support to getting me functionality and understanding of the software and how I can utilize it for my networking. So again, thank you. And yeah, check it out. It's definitely worth, worth the cost efficient, robust, cutting edge. I totally did that first video wrong too. The best thing that I like about Pinnacle AI is how how much control you have, how much customization is available for all of the form, function and everything that you can really utilize it for, and then the way that it really seamlessly integrates. Right. So if somebody hops on my calendar, I can create very custom selected fields that'll populate my CRM with that data. So I love that.
Brandon Drake avatar
Brandon Drake
Rated 5 out of 5
I had a great experience with Charles Higgins, Founder of Pinnacle AI. He's not only a genuine and knowledgeable person in my network but he also truly cares about his clients' needs. He goes out of his way to make sure his clients' needs are met. If you're looking for someone who will listen to you, answer all your CRM questions, and exceed your expectations, Charles is your guy!
Brian Dempsey avatar
Brian Dempsey
Rated 5 out of 5
I love the staff and services at Pinnacle AI! They are just awesome. Their AI integration and VA services are invaluable to my business. I can’t thank Charles enough!

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Jesse Blount avatar
Jesse Blount
Rated 5 out of 5
Amazing and easy to understand software!! Ive been using it for quite some time and its been a game changer!!
Brandon Drake avatar
Brandon Drake
Rated 5 out of 5
Charles is a genuine, trustworthy, and growth-minded professional who is always learning and developing his business and technical skills. He’s always ready to provide his help when people ask questions, especially technology-type questions. Over the past few months, we’ve developed a rapport because of his willingness to bounce ideas off each other so we can both thrive. He’s helped me integrate the social media component of Pinnacle AI. Even though it took me months to finally realize how important it was, his professionalism remained the same. He continually provided value and advice whenever I asked, which is a sign of true professionalism. Also as a user of the Pinnacle AI Social Platform, I can clearly say with 100% confidence that I love this platform. Being able to schedule my social media posts out into the future to multiple social media platforms is such a huge time saver. If you’re looking for something to streamline your business not just in social media but with an affordable and efficient CRM I highly suggest you talk to Charles first as he is a CRM guru in my opinion. You can even talk to me and ask me questions and I will 100% give him high marks all around!
Jonathan Monkarsh avatar
Jonathan Monkarsh
Rated 5 out of 5
pretty cool software man use it too much. genuinely my all in one for everything
Steven Harris avatar
Steven Harris
Rated 5 out of 5
The automation and other features of PinnacleAI CRM are so robust that I have barely learned everything available to me.
Marc McIntosh avatar
Marc McIntosh
Rated 5 out of 5
Pinnacle Ai has a great platform for managing my business and my contacts.
Katherine Polsinelli avatar
Katherine Polsinelli
Rated 5 out of 5
I have tested out and worked with several CRMs even the big all in one and I have to say that Pinnacle AI has them all beat! Not only is the platform easy to use, easy to get to, the more important part….their setup and support staff are amazing!! This is hands down the best CRM I have ever used.
Joe Holcombe avatar
Joe Holcombe
Rated 5 out of 5
Charles is great with the Ai world.
Derek Kaye avatar
Derek Kaye
Rated 5 out of 5
Hey Charles, I've been playing with the AI Copywriter and WOW!! Great work on this. I do a lot with ChatGPT and spend quite a bit of time teaching my clients - this will definitely shorten the process and make it much easier for them. Thanks so much! Loving everything - based on my experiences here I'm going to more than likely be consolidating all of my external service platforms (membership, calendar, etc..) here. Cheers, and Merry Christmas!
Israel Silva avatar
Israel Silva
Rated 5 out of 5
Charles is a great guy, and he built a great CRM solution with everything you need to take care of your customers and prospects the right way.

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Rated 5 out of 5
Steve Liebroder
Video transcript: Foreign Steve with SEO 727. I just want to take a moment to talk about how Pinnacle has really helped us organize our organization, keep everything in one place. And it's also helped us grow and scale, really appreciate what they've done for us, maximize efficiency daily. Best thing about Pinnacle AI is the customer service. They're on top of it. It's 24 7. You can get the help you need when you need it.
Brandon Drake avatar
Brandon Drake
Rated 5 out of 5
just continue to provide great customer support via chat direct messaging and Zoom.
Stacy L. Kinoshita avatar
Stacy L. Kinoshita
Rated 5 out of 5
If you're like me, you're always looking for ways to improve your business. Whether it's finding new customers or providing better service to your current ones, you're always on the lookout for an edge. That's why I was so excited to find Pinnacle Ai. They offer cutting-edge technology to help small business owners like me. Their All-In-One Sales & Marketing CRM Platform makes it easy and seamless for my customers, as well! I am very happy with the service we receive from them; they always go above what's expected in terms of customer satisfaction (and friendliness). I would highly recommend Pinnacle Ai to any small business owner who wants to take their business to the next level!
Brian Gregory avatar
Brian Gregory
Rated 5 out of 5
I highly recommend Charles - a super helpful person and super knowledgeable in the field of software automation, AI and integration.
Rated 5 out of 5
Alejandra Beltrán García
Video transcript: Pinnacle AI helped us during a crucial marketing campaign, automating and tracking our efforts leading to higher engagement rates. User friendly, powerful, adaptive the real time notifications and mobile app keep us updated, instantly enhancing our customer interaction.
Tracey OHara avatar
Tracey OHara
Rated 5 out of 5
I love the intelligence of it.
Gary Chayevsky avatar
Gary Chayevsky
Rated 5 out of 5
good support and a lot of opportunity for managing business
Sid Singh avatar
Sid Singh
Rated 5 out of 5
Charles Higgins is a brilliant person to work with. I love and use his Social Media solution and it is a huge time saver. Strong, knowledgeable and responsible founder. Charles Higgins leads by example and many people at Pinnacle Ai find his enthusiasm and dedication both inspiring and motivating. He is ready to deal with difficult situations and solve the problems on time. He always takes care of the job. For Charles Higgins the job is always the most important thing to do. Very positive attitude towards work. He is a really remarkable person.
Michael Fritzius avatar
Michael Fritzius
Rated 5 out of 5
I'm excited about plugging Pinnacle in my new podcast and in workshops that I'm hosting on an ongoing basis.

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Join thousands of entrepreneurs, small and medium businesses already streamlining their sales and marketing.

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Robin C. Stern avatar
Robin C. Stern
Rated 5 out of 5
Complete attention to customer needs. Responsive and professional.
Jay Handler avatar
Jay Handler
Rated 5 out of 5
Forget the FACT that Pinnacle AI is the BEST CRM OUT THERE... Charles Higgins truly cares about his clients' success and he doesn't just "talk the talk"...he takes action every day to prove it. I've been burned before (over and over again)...so I don't recommend folks easily...but I 100% endorse Charles and Pinnacle for any business looking to scale to the next level.
Rafael Guerra avatar
Rafael Guerra
Rated 5 out of 5
They have an "all-in-one" website product combined with complete CRM that will help biz have control of their digital marketing as well as their customer relationship strategy.
Morgyn Danae avatar
Morgyn Danae
Rated 5 out of 5
I have had a great experience with the customer service at Pinnacle Ai. When I have a question or need guidance, they are responsive, professional, and positive. I’m still setting up my CRM and the online recorded training materials are also super helpful. I’m glad I switched to Pinnacle Ai. Thank you!